The Interactive Customer Evaluation (ICE)

system is a web-based tool that collects feedback on services provided by various organizations throughout the Department of Defense (DoD). The ICE system allows customers to submit online comment cards to provide feedback to the service providers they have encountered at military installations and related facilities around the world. It is designed to improve customer service by allowing managers to monitor the satisfaction levels of services provided through reports and customer comments. On an average day ICE... 4,000 lbs NARCOTICS SEIZED 87 CRIMINAL ARRESTS $4.93M ILLICIT CURRENCY AND ASSETS SEIZED 6 VICTIMS IDENTIFIED 284 ADMINISTRATIVE ARRESTS 335 DETAINERS ISSUED 509 REMOVALS CONDUCTED 12 GANG MEMBERS REMOVED 3.26M IMMIGRATION CASES MANAGED